Job Role: HLS Training Lead
Hi, I’m Nicki
I'm based at our office in Gloucester.
I look after our training in behaviour change and motivational interviewing.
Seeing people attending courses and increase their understanding and confidence – knowing that it will make a difference to how they do their jobs and how much they will enjoy their work - is really rewarding.
My proudest achievement since working here is developing a smoking cessation training programme – full, refresher, mental health and maternity - and so fulfilling the varying needs of different professional groups. The huge amount of positive feedback we received was so motivating, and since then bookings have been flooding in!
Secrets to success for clients: Believe change is possible and be prepared to work at that change. I worked with a pregnant woman who was trying to stop smoking. Her partner didn’t want to quit and many of her family members also smoked. It was very difficult to go against the flow and be the only one not smoking. But she achieved her goal, thanks to her determination and the help of our amazing coaches.
Describe yourself in three words: Passionate, lively, loyal